Q3 revenue hit $13.7B, yet the carrier posted a net loss and is now cutting management jobs across its network as cost pressures mount.
American Airlines reported a $114 million net loss for the third quarter of 2025 despite generating record revenue of $13.7 billion, prompting the carrier to implement management layoffs as it struggles with mounting cost pressures.
The Fort Worth, Texas-based airline announced cuts primarily targeting middle management and non-operations staff at its headquarters, though the company has not disclosed specific numbers of affected positions. According to WFAA 8 ABC News, most layoffs will impact employees at the airline’s Fort Worth base.
The financial results underscore a growing challenge for major U.S. carriers: generating massive revenue while failing to translate those earnings into profitability. American operates the world’s second-largest commercial fleet with just over 1,000 aircraft, trailing only United Airlines by a few dozen planes.
Social media reports suggest the cuts may extend beyond official announcements. Posts on the X platform indicate potential reductions of approximately 4% of payroll, including reports of 500 positions eliminated at Dallas/Fort Worth International Airport, American’s largest hub, though these figures remain unconfirmed by the company.
Employee accounts describe management departures at Charlotte Douglas International Airport, with 12 managers reportedly let go and replacements brought in from LaGuardia Airport. Additional reports point to the elimination of customer service, IT and accounting positions in the Phoenix area.
Some sources claim IT jobs will be outsourced to American’s facility in Hyderabad, India. Speculation has emerged linking these moves to potential changes in H-1B visa programs under the Trump administration.
The airline attributed part of its financial shortfall to severe weather events and air traffic control failures. In its third-quarter earnings statement, American said it expects to have “fully restored its share of indirect revenue that was impacted by its former sales strategy” by year’s end.
American recently completed a $4 billion modernization project at Dallas/Fort Worth International Airport to upgrade facilities and expand capacity. However, the carrier continues to rank among the lowest in customer satisfaction surveys.
Studies by Study Finds and Vice found American to be the most disliked airline among U.S. travelers. Factors contributing to this ranking include service quality concerns, safety issues with regional jets, and major operational disruptions caused by weather and air traffic control problems.
The carrier claims to have invested in technology designed to improve operational resilience during this year’s disruptions, though customer perception appears unchanged. American also maintains a substantial order for Boeing 737 MAX aircraft that remains unfulfilled, particularly the uncertified MAX 10 variant.
Looking ahead, American posted better-than-expected results for the third quarter and projects improved performance in the fourth quarter. The economy cabin has shown weakness throughout 2025, with low-cost carriers including Southwest, Frontier and Spirit Airlines experiencing greater difficulties than full-service airlines.
The Air Line Pilots Association reported increased aircrew hiring in the first half of 2025 compared to 2024, with projections for gradual growth through year’s end. The “big three” carriers â American, United and Delta Air Lines â accounted for the majority of new pilot positions.
American brought in Nathaniel Pieper as Chief Commercial Officer last week. Pieper brings experience from multiple airlines and the oneworld alliance, where American is a member. The hire signals management’s focus on commercial strategy as the carrier works to improve its financial position.
The airline expressed optimism about its trajectory, though current workforce reductions affect employees across the country as American works to align costs with revenue performance.
Key Takeaways
- American Airlines posted a $114 million net loss despite record Q3 revenue of $13.7 billion, prompting management layoffs primarily at its Fort Worth headquarters.
- The carrier operates over 1,000 aircraft but ranks among the lowest in customer satisfaction, with surveys naming it the most disliked U.S. airline.
- Reports suggest cuts may affect approximately 4% of payroll, including positions at major hubs and potential IT outsourcing to India.
- American expects improved Q4 performance and recently hired veteran executive Nathaniel Pieper as Chief Commercial Officer to strengthen its commercial strategy.
